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Shipping Info
We process all orders upon receipt and ship whenever possible within one to three business days. Overnight orders that are received after 2:00 PM EST are processed the next business day. All orders are subject to verification. In a backorder situation we will notify you of the delays by phone, email or mail. Your credit card is not charged if merchandise is not readily available for shipping. Upon notice you will be able to decide if you are willing to wait, substitute an item, stay on backorder, or cancel your order.
We reserve the right to contact the customer for additional freight charge in situations where shipping charges were computed erroneously, due to oversized packages, double boxing, high insurance cost, etc.
Focus Electronics is not responsible for customs, duty or any other fees related to international shipments.
Major Appliances Delivery
We offer three levels of home delivery service for Major Appliances.
White Glove Service - Delivery to any room, uncrate and remove packaging.
Threshold Delivery - Delivery inside the front door.
Curb Side Delivery - Ground level delivery outside the main entrance.
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